To ensure reliable email delivery and protect all customers from spam-related issues, outgoing email limits are enforced on all shared hosting plans.
These limits are a standard practice across the hosting industry and help maintain good sender reputation and high deliverability rates.
Why do outgoing email limits exist?
Outgoing email limits help to:
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Prevent spam and abuse
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Protect server IP reputation
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Avoid blacklisting of mail servers
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Ensure fair usage for all customers
Without limits, a single misconfigured script, mailbox, or forwarding rule could negatively impact email delivery for everyone on the server.
How are outgoing emails counted?
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Each recipient counts as one outgoing email
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An email sent to 10 recipients = 10 outgoing emails
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Email forwarding counts as outgoing email
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Automatic replies and redirects also count toward the limit
Example:
If one incoming email is forwarded to 3 external addresses, it counts as 3 outgoing emails.
What happens if I reach the email limit?
When the limit is reached:
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Outgoing emails are temporarily blocked
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Email sending resumes automatically after the limit period resets
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No emails are lost; they may remain queued or rejected depending on configuration
Is shared hosting suitable for mass mailing or newsletters?
No.
Shared hosting email services are designed for:
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Personal and business communication
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Transactional emails (contact forms, invoices, notifications)
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Low to moderate email volume
They are not intended for:
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Bulk email sending
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Marketing campaigns
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Newsletters or mailing lists
Can I increase my email limits?
In some cases, yes.
If you have a legitimate business need for higher sending volumes, please contact our support team. We may recommend:
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Adjusted sending limits
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Dedicated email relay services
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Professional email marketing solutions
Important note about forwarding
Email forwarding can significantly increase outgoing email usage, especially when forwarding to multiple addresses or external providers.
We strongly recommend reviewing forwarding rules if you experience unexpected email limit issues.